达芬奇家居总经理挥泪致歉

上一篇 / 下一篇  2011-07-14 16:29:51 / 图片数(15) / 精华(3) / 置顶(1)

7月13日,达芬奇家居北京召开情况介绍会,针对达芬奇家居涉嫌伪造产地、存在产品质量等问题作出回应。价格动辄几万元甚至几十万元,号称“意大利原产、实木制作”的“进口”家具,却被曝光是东莞生产、使用的是密度板等材料。7月11日,上海工商部门对涉嫌伪造产地、存在产品质量的达芬奇家居正式立案调查。

潘庄秀华在发布会上强调达芬奇的“代理商”身份,表示所代理的Cappelletti、Riva、Hollywood、Jumbo等品牌都是精心挑选的。潘庄秀华称,达芬奇所有代理的意大利品牌均在意大利生产、原装进口。而代理的美国品牌,如Hollywood等,则是全球采购,产地包括中国、越南、菲律宾、印度及印尼等。她表示,达芬奇一直将这一情况向客户进行过说明。

潘庄秀华表示,之前出现的一些问题,是由于对员工产品知识补充不够充分和及时的缘故,目前已经制定计划,将加强员工培训。达芬奇代理品牌Jumbo 公司执行总裁 Antonio Munafo称,达芬奇家具均在欧洲生产,关于出口到意大利后再转为进口不符合事实。他表示,如有媒体愿意去意大利实地考察,他们愿意配合。有记者提出考察费用问题,对方表示愿意提供20张免费飞机票和住宿支持媒体赴大利考察。

对于敏感的非实木问题,达芬奇另一代理品牌Cappelletti的总裁Tino Cappelletti表示,中国传统认为100%实木才是高品质,这其实是一个误区。他表示,意大利家居的精髓在于其设计、材料和发明创意,并表示会支持潘庄秀华。 发布会现场一位消费者情绪激动,大声控诉其在达芬奇购买了价值上千万元的家具,现在达芬奇与央视说法不一,需要达芬奇给他明确的说法。发布会因此一度中断,之后潘庄秀华声泪俱下讲述自己的创业史。她承认,自己此前和包括东莞长丰在内的国内家具厂商的确有过合作,但产品系列不同,是其在内地创立的品牌,与意大利品牌无关,系媒体误会。

此次说明会上没有安排任何采访环节,亦未对此前央视曝光的内容进行回应。潘庄秀华痛哭讲述完毕后,一行人随即匆匆离场。

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